Community Service
Six adults in California facing eviction pressure, food insecurity, job loss, health concerns, bills, and isolation.
Help Is Hope • Pre-Crisis Program

You're holding it together.
You don't have to do it alone.

We catch you before the crisis.

Eviction pressure. Food insecurity. Job loss. Health concerns. Bills piling up. Feeling alone.

Maybe work feels uncertain. A bill is harder to cover. Your health needs attention, or you're carrying more stress than anyone sees. Pre-crisis means noticing that pressure and reaching for support before things become an emergency. You don't have to wait until everything falls apart to ask for help.

Work, bills, health, or stress weighing on you? You don't have to wait for an emergency. Get support while you're still holding things together.

Free support for adults in California who are feeling the pressure and need some help.

Need help right now? Want to get help faster, on your own? Don’t need a care coach?

3-Minute Free Help Finder →Find Help →

When life starts piling up, start here.

One thing goes wrong. Then another. We catch you before the crisis instead of dealing with the chaos.

Free support for adults 18+. No judgment.

Tap what's piling up, then tap Start here.

Tap any that sound like you

Start with you

What feels hardest right now?

Pick one to start. You can need help with more than one.

Your pick doesn't decide anything. It just helps you start.

No proof needed

You don't have to prove you're struggling.

You can need help and still be getting through the day.

  • You may still have a job.
  • You may still have a place to live.
  • You may be holding it together for everyone else.
  • That doesn't mean it's easy.

Thoughts that stop people. Tap one.

How it connects

Small problems connect. So can support.

One problem pulls on another. Where would you want support first?

    One example, not a guess about your life.

    How close to a crisis do you feel right now?

    Move the slider from "I have time" to "Survival mode." We'll show what it means for you.

    This is just for you. It doesn't decide anything or measure your risk.

    What matters

    We start with what you're trying to keep.

    Other help may start with what you've already lost. Pick what you most want to protect right now.

    We can't promise to prevent every loss. Some help depends on your health plan. Your plan decides.

    How much time do you have before things get worse?

    Tap one to see which kind of help fits you.

    You have time

    Pre-Crisis Program

    Help for Medi-Cal members

    One Care Coach, six one-hour sessions over six days that do not have to be consecutive. Your plan decides what it covers. How the 6 sessions work →

    Start Pre-Crisis Program →Pre-Crisis Program →

    You need help fast

    Rapid Resource

    3-Minute Free Help Finder

    Get a free list of emergency help near you, emailed to you. Call them right away.

    Get the Free Help Finder →Free Help Finder →

    For immediate danger or an emergency, contact local emergency services.

    Someone on your side

    You bring what's happening. We help sort it out.

    A Care Coach can help you

    • Talk through what you need
    • See what comes first
    • Find help that fits you
    • Make a plan for next steps

    Coaches are trained and certified. Many have been through hard times too.

    Helen, our helper

    Question right now?Answers day and night.

    "I have five problems. I don't know where to start."

    How we're different

    Most help starts in the chaos. We start before it.

    Tap each stage to see who helps when.

      Most programs ask you to prove

        What we ask

        "Are you worried about what's coming?"

        That's enough to start.

        Help me get ahead of this

        The wait

        Too often, you're told to wait until you have nothing left.

        Then help may still be weeks or months away. Tap "Keep waiting," or any step, to see what it could cost you.

        1. You're told to waitUntil you have nothing left.
        2. Bills go unpaidAnd the wait goes on.
        3. You may lose your placeAn eviction, or a shelter.
        4. Your things are at riskStore them, or lose them.
        5. The stress wears on youNumb. Survival mode. Just getting through today.
        6. You hear "there's help"Empty funds. Closed programs. Waitlists.

        What waiting could cost you

        0

        Time waitedToday

          Tap "Keep waiting," or tap any step.

          Help Is Hope takes a different approach

          We start before the crisis.

          You shouldn't have to lose everything before your need for help counts.

          Help me get ahead of this

          Straight talk

          Earlier help. Not empty promises.

          Starting early isn't a quick fix. It gives you more time.

          Starting early means

          • You can ask before an emergency
          • We help sort your needs
          • We help you take next steps

          We don't promise

          • Cash
          • Paid bills
          • A fix overnight
          Pre-crisisRent is getting hard, but isn't due yet.
          Time you have: weeks
          Help often takes: weeks

          ✓ Room to work

          CrisisA notice says leave in 3 days.
          Time you have: days
          Help often takes: weeks

          ✕ Most help can't move that fast

          Compare side by side
          Pre-crisis
          Crisis
          Time to act
          Weeks or months
          Hours or days
          Choices
          More programs can look at your case
          Few can act that fast

          The honest truth: very little help works in 72 hours or less. Our first call is a talk, not a fix. Your plan decides, and that takes time.

          Help me get ahead of this

          Clear expectations

          Real support. Clear expectations.

          The fine print, in big print

          • Help finding optionsIncluded
          • Help taking stepsIncluded
          • Help asking your health planIncluded
          • CashNot included
          • A promise a bill gets paidNot included
          • Emergency helpNot included

          Ongoing support depends on your health plan. Your plan decides.

          Ask us straight. Tap a question.

          Your choice

          Three ways this could go.

          Tap each one.

          How to start

          Have Medi-Cal? Let's check your options.

          Your health plan may open a door to more support. Your plan decides.

          1. 1Fill out our short form. About 2 minutes.
          2. 2We check if your plan works with us.
          3. If it doesFor applications selected for intake, we attempt contact within 72 hours. Calls may come from a 209 number.
            If it doesn'tWe email you a free list of help near you.
          • 20Medi-Cal plans we work with
          • 30+California counties served
          • $0Cost to you with Medi-Cal
          • 72 hrsContact attempt · selected intake applications
          Help me get ahead of this

          Not sure of your plan, or no Medi-Cal? Same form. Put any shutoff or court dates on it.

          Everyone's story is different. Results depend on you and your health plan.

          Your next step

          Let's start with what you need.

          You don't have to fix everything today, or know which program to ask for.

          Help me get ahead of this

          Free support. No cash payments or promised funding.

          Need help right now? Want to get help faster, on your own? Don't need a Care Coach?

          3-Minute Free Help Finder →Free Help Finder →

          This is help before a crisis, not emergency help. For immediate danger or an emergency, contact local emergency services.

          When life starts piling up, start here.

          One thing goes wrong. Then another.

          We catch you before the crisis instead of dealing with the chaos.

          Help me get ahead of this →Get ahead of this →

          Free support for adults 18+. No judgment.

          Tap what's piling up, then tap Start here.

          Not empty yet

          Still have it, but not enough?

          Tap any that sound like you.

          Start with you

          What feels hardest right now?

          Pick one to start. You can need help with more than one.

          How it connects

          Small problems connect. So can support.

          One problem pulls on another. Where would you want support first?

            One example, not a guess about your life.

            How close to a crisis do you feel right now?

            This is just for you. It doesn't decide anything or measure your risk.

            What matters

            We start with what you're trying to keep.

            Other help may start with what you've already lost. Pick what you most want to protect right now.

            We can't promise to prevent every loss. Some help depends on your health plan. Your plan decides.

            How much time do you have before things get worse?

            Slide or tap to answer

            You have time

            Pre-Crisis Program

            Help for Medi-Cal members

            One Care Coach, six one-hour sessions over six days that do not have to be consecutive. Your plan decides what it covers.

            How the 6 sessions work →Pre-Crisis Program

            You need help fast

            Rapid Resource

            3-Minute Free Help Finder

            Get a free list of emergency help near you, emailed to you. Call them right away.

            Free Help Finder

            For immediate danger or an emergency, contact local emergency services.

            Someone on your side

            You bring what's happening. We help sort it out.

            A Care Coach can help you

            • Talk through what you need
            • See what comes first
            • Find help that fits you
            • Make a plan for next steps

            Coaches are trained and certified. Many have been through hard times too.

            "I have five problems. I don't know where to start."

            Helen, our helper

            Question right now?Answers day and night.

            How we're different

            Most help starts in the chaos. We start before it.

            Tap each stage to see who helps when.

            What we ask

            "Are you worried about what's coming?"

            That's enough to start.

            Help me get ahead of this →Get ahead of this →

            The wait

            Too often, you're told to wait until you have nothing left.

            Then help may still be weeks or months away. Tap "Keep waiting" to see what it could cost you.

              Time waitedToday0 costs

                We start before the crisis.

                You shouldn't have to lose everything before your need for help counts.

                Help me get ahead of this →Get ahead of this →

                Straight talk

                Earlier help. Not empty promises.

                Starting early isn't a quick fix. It gives you more time.

                Starting early means

                • You can ask before an emergency
                • We help sort your needs
                • We help you take next steps

                We don't promise

                • Cash
                • Paid bills
                • A fix overnight

                The honest truth: very little help works in 72 hours or less. Our first call is a talk, not a fix. Your plan decides, and that takes time.

                Help me get ahead of this →Get ahead of this →

                Clear expectations

                Real support. Clear expectations.

                Included

                • Help finding options
                • Help taking steps
                • Help asking your health plan

                Not included

                • Cash
                • A promise a bill gets paid
                • Emergency help

                Ongoing support depends on your health plan. Your plan decides.

                Ask us straight. Tap a question.

                Your choice

                Three ways this could go.

                Tap each one.

                How to start

                Have Medi-Cal? Let's check your options.

                Your health plan may open a door to more support. Your plan decides.

                1. Fill out our short formAbout 2 minutes. Put any shutoff or court dates on it.
                2. We check if your plan works with usNot sure of your plan, or no Medi-Cal? Same form.

                If it does

                For applications selected for intake, we attempt contact within 72 hours. Calls may come from a 209 number.

                If it doesn't

                We email you a free list of help near you.

                • 20Medi-Cal plans we work with
                • 30+California counties
                • $0Cost to you with Medi-Cal
                • 72 hrsContact attempt · selected intake applications
                Help me get ahead of this →Get ahead of this →

                Everyone's story is different. Results depend on you and your health plan.

                Let's start with what you need.

                You don't have to fix everything today, or know which program to ask for.

                Help me get ahead of this →Get ahead of this →

                Free support. No cash payments or promised funding.

                Need help right now? Want to get help faster, on your own? Don't need a Care Coach?

                Free Help Finder

                This is help before a crisis, not emergency help. For immediate danger or an emergency, contact local emergency services.