Community Service

HOPE HUBS / STANISLAUS COUNTY

FREE INTERNET.
REAL OPPORTUNITY.

Your next step should not depend on a Wi-Fi bill.

No credit check No hotspot lending fee Up to 20 devices 7-day loan

THIS IS NOT A TOY. IT'S A TOOL.

Hope Hubs lends portable internet for the things that move life forward—work, learning, health, benefits, and staying connected. 100% free to borrow. No credit check. No lending fee. A signed agreement and seven-day return rule apply.

WHY HOPE HUBS EXISTS

THE DIGITAL DIVIDE IS REAL.

When internet is too expensive or unavailable where you live, everyday opportunities get harder to reach. That is the gap Hope Hubs is working to narrow.

A missed application or online appointment can change someone's next step. A person's income or ZIP code should not decide whether they have a chance to move forward.

THE COST

When money is tight, paying for home internet may compete with rent, groceries, and other essentials.

THE COVERAGE

Some rural communities have fewer high-speed options or connections that are slow or unreliable.

THE OPPORTUNITIES

Without a reliable connection, people can miss job applications, online learning, virtual care, and important updates.

THE GAP, IN NUMBERS

5X MORE LIKELY TO GO WITHOUT HIGH-SPEED INTERNET AT HOME.

43%of U.S. adults in households earning under $30,000 do not subscribe to high-speed internet at home.
92%of U.S. adults in households earning $100,000 or more subscribe to high-speed internet at home.
In rural America, 72% of adults subscribe to high-speed internet at home, compared with 84% in suburban communities. Some rural places also face slower or less stable service.

Sources: Pew Research Center, October 2026 (U.S. adult survey); Federal Reserve, July 2024 (rural connection challenges). The 43% non-subscription figure is calculated from the reported 57% subscription rate. The 5X comparison uses 43% versus 8% who do not subscribe, based on the same survey. These are national survey figures, not Hope Hubs program results.

DIGITAL EQUITY REQUIRES ACCESS

INTERNET CHANGES EVERYTHING.

Internet access affects more than entertainment. Choose an area to see how a connection can change the next step.

WHEN ACCESS IS MISSING

A video visit is hard to join.

WITH A CONNECTION

Join virtual care from a private place.

Use online appointment links and patient portals when your provider offers them.

SMALL DEVICE. MORE POSSIBILITIES.

THIS IS WHAT FREE CAN DO.

A portable hotspot creates a Wi-Fi connection using a mobile network. Here is what the program describes—and what to know before borrowing.

5GMobile connection

Where a compatible network signal is available

20Device capacity

Connect up to 20 compatible devices at once

100GBPriority threshold

Service may slow after 100 GB when the network is busy

TRY THE CAPACITY EXPLORER

HOW MANY DEVICES COULD YOU CONNECT?

Move the slider to see how many of the hotspot's 20 available connection slots you would use.

This demonstrates connection capacity, not a speed test or a guarantee that every device will work equally well.

5 / 20 DEVICES

WHAT CAN YOU CONNECT?

From schoolwork to movie night, connect compatible devices through Wi-Fi.

Smartwatches
Game consoles
Phones
Tablets
Desktop computers
Laptops
Smart TVs
Streaming devices
Wireless speakers
Wi-Fi security cameras
Smart home devices
Wi-Fi printers

Up to 20 compatible Wi-Fi devices can connect to the hotspot at once. Performance and compatibility may vary.

LOW-BARRIER HOTSPOT LENDING

FOUR STEPS TO GET CONNECTED.

Complete the required five-part training in person at a lending location before checkout. Select a step to see how borrowing works.

STEP 01 / REQUIRED ORIENTATION

COMPLETE ORIENTATION. PLAN YOUR VISIT.

Complete the five-part orientation in person at the lending location before checkout. Ask staff about availability before traveling.

Seven-day loan. Return within one week; no exceptions under the program policy. Hotspots are first-come, first-served, and the signed agreement makes borrowers financially responsible for the device.

BUILT FOR EVERYDAY LIFE

ONE HOTSPOT.
MORE WAYS FORWARD.

Use the connection where you need it, provided there is network coverage and you follow the lending agreement.

  • Portable: bring the battery-powered device with you.
  • Flexible: connect a phone, laptop, or other compatible device.
  • Practical: apply for jobs, use online services, and stay in touch.
  • Safer connection: password-protected Wi-Fi, with good privacy habits still important.

THE LOWDOWN

GOOD TO KNOW BEFORE YOU GO.

The required five-part orientation is completed in person at Hope Headquarters and takes about five minutes. The orientation will explain setup, security, the one-week return rule, and borrower responsibilities.

HOPE HUBS 5-PART ORIENTATION 01 About the program 02 Borrowing your hotspot 03 Setup and security 04 Return in one week 05 Device responsibility HOPE HUBS 5G FIVE TOPICS COVERED DURING IN-PERSON ORIENTATION
Is it really free to borrow?

Yes. There is no fee to borrow an available hotspot and no credit check. However, you must sign a binding borrowing agreement and accept financial responsibility for the device, valued at $200. Free borrowing does not remove that responsibility.

Do I have to bring identification?

Yes. Complete the required five-part orientation in person at the lending location, bring identification, and sign the borrowing agreement. The training covers the hotspot, checkout, setup, security, the return rule, and device responsibility.

How long can I keep the hotspot?

The Hope Hubs loan period is one week. Return the device within seven days. The program states that there are no exceptions to this return rule.

What am I financially responsible for?

Borrowers must sign a binding agreement accepting full financial responsibility for the JEXtream RG2100 hotspot, valued at $200. Review the agreement carefully before you sign, including what happens if a device is lost, damaged, or not returned.

Will the connection always be fast?

No connection is fast everywhere. Coverage, signal strength, network congestion, and the number of connected devices can affect speeds. With the plan described for this type of hotspot, users above 100 GB in a billing cycle may receive lower priority when the network is busy.

Can I share the connection?

Yes, up to 20 compatible Wi-Fi devices can connect at once, including phones, computers, TVs, and more. The borrower remains responsible for the device and for following the lending agreement. Speed and coverage vary.

Where can I pick one up?

Start with Hope Headquarters at 140 Calaveras Ave, Modesto, CA 95354, or another participating Stanislaus County lending location. Hotspots are available first-come, first-served; contact staff to confirm current inventory and pickup details before traveling.

What if I live outside Stanislaus County?

This page describes the local Hope Hubs hotspot-lending program. Help Is Hope offers separate resource-navigation and virtual-support services to adults across California. Visit the resources page to explore those options.

HOPE HUBS / YOUR NEXT STEP

STOP WAITING.
START CONNECTING.

Internet access can open the next door.Ask about an available free loaner hotspot in Stanislaus County.Complete the required orientation in person before checkout, and return the device within one week.

Important: Borrowers sign a binding agreement accepting full financial responsibility for the hotspot, valued at $200. This is a free loan, not a free device to keep. If the hotspot is not returned, it can be remotely turned off and become unusable for internet access.
Program orientation reference (staff)